Privacy Policy

Last Updated: December 25, 2024

1. Introduction

Welcome to AI Social Engine, a product of IT FORT LLC ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media automation platform at http://localhost:3000 (the "Service").

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you register, we collect your name, email address, and password.
  • Content Data: Posts, captions, images, and other content you create using our AI tools.
  • Communication Data: Any information you provide when contacting our support team.

2.2 Information from Social Media Platforms

When you connect your social media accounts (Facebook, Instagram, LinkedIn, etc.), we collect:

  • Profile Information: Your public profile information, including name, profile picture, and account ID.
  • Page/Account Access: Access tokens that allow us to post content on your behalf.
  • Analytics Data: Performance metrics for posts published through our Service.

2.3 Automatically Collected Information

  • Usage Data: Information about how you interact with our Service.
  • Device Information: Browser type, IP address, and device identifiers.
  • Cookies: We use cookies for authentication and to improve your experience.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Generate AI-powered content based on your prompts and preferences
  • Publish content to your connected social media accounts
  • Schedule and automate your social media posts
  • Provide analytics and insights about your content performance
  • Send you service-related communications
  • Respond to your inquiries and provide customer support
  • Ensure the security and integrity of our Service
  • Comply with legal obligations

4. Facebook and Instagram Data Use

When you connect your Facebook or Instagram account to AI Social Engine, we access and use your data in accordance with Meta's Platform Terms and Policies:

  • Publishing: We use your access token to publish posts, photos, and content to your Facebook Pages and Instagram Business/Creator accounts on your behalf.
  • Page Management: We access your Facebook Pages to display them for selection and to post content.
  • Insights: We may retrieve basic insights about your published content to display performance analytics.
  • Limited Use: We do not sell your Facebook or Instagram data. We only use this data to provide the posting and scheduling features you explicitly request.
  • Data Retention: Access tokens are stored securely and can be revoked at any time by disconnecting your account.

Important: We do not access your personal Facebook profile, private messages, friend lists, or any data beyond what is necessary to publish content to your Pages and Business accounts.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist in operating our Service (e.g., hosting providers, AI services like OpenAI).
  • Social Media Platforms: Content you choose to publish is shared with the respective platforms (Facebook, Instagram, LinkedIn, etc.).
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls limiting who can view your data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our Service. You can request deletion of your data at any time by contacting us or deleting your account. Upon deletion:

  • Your account information will be permanently deleted
  • Social media access tokens will be revoked
  • Your generated content will be removed from our servers

8. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request a machine-readable copy of your data
  • Objection: Object to certain processing of your data
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@it-fort.com.

9. Third-Party Services

Our Service integrates with third-party services including:

  • OpenAI: For AI content and image generation
  • Meta (Facebook/Instagram): For social media publishing
  • LinkedIn: For professional network publishing

Each third-party service has its own privacy policy. We encourage you to review their policies.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Company: IT FORT LLC
  • Email: info@it-fort.com
  • Website: http://localhost:3000

14. Data Deletion Instructions

To delete your data from AI Social Engine:

  1. Log into your account at http://localhost:3000
  2. Navigate to Account Settings
  3. Click "Delete Account"
  4. Confirm deletion

Alternatively, you can email info@it-fort.com with the subject "Data Deletion Request" and we will process your request within 30 days.

To revoke our access to your Facebook/Instagram account, visit your Facebook Settings > Apps and Websites > AI Social Engines > Remove.